Shipping policy

Shipping Policy

Thank you for shopping with us.

We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

We currently ship across Australia.

Estimated delivery time:

Standard Shipping: 5–8 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or peak seasons.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment.

We may occasionally offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor your shipment's progress.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Address Information

Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or delivery issues resulting from incorrect address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We will work with the carrier to resolve the issue.